Seth’s Blog: Counting beans

http://ift.tt/24WEZa7

sethgodin.typepad.com
– Seth Godin
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If you have to serve chili to 1,000 people, holding back just one bean from each person means you end up with a tidy savings, and almost no one is going to notice. If you run a call center and hire people who make a dollar less an hour, who are less supported, or less trained, or less caring, the impact on each interaction will probably seem pretty small. Of course, if you have a thousand operators, you just saved a lot of money. And, if you make cars and you figure out how to replace a bolt wi.  show all text

posted by friends:
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@TheShawnMurphy on Twitter
@TheShawnMurphy: Counting beans via Seth Godin’s Blog on marketing, tribes and respect – If you have to serve chili … tinyurl.com/mmyg2tj

@ClareGillbanks on Twitter
@ClareGillbanks: Counting beans via Seth Godin’s Blog on marketing, tribes and respect – If you have to serve chili … tinyurl.com/mmyg2tj

@VincentWright on Twitter
@VincentWright: Counting beans via Seth Godin’s Blog on marketing, tribes and respect – If you have to serve chili … tinyurl.com/mmyg2tj

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