The Governance Vacuum – CGI – Corporate Governance Institute

http://bit.ly/16rQZHg

The effectiveness issues / challenges of ITIL / ITSM associated with how different organizations interpret / implement the ITIL / ITSM framework are often the result of business performance / value measures required (or not defined) by Enterprise Governance policy to manage risks and achieve business outcomes, financial performance, regulatory / security compliance objectives. These […]

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